Expanding Public Utility Service Delivery in Rural and Small-Town Contexts | ||||||||
Multi-Country Synthesis Report report Oct 2026 ; 23 pages Ed. Aguaconsult - Wivenhoe Downloadable format: PdF Downloadable from the publisher Ghana Report
Kenya Report
Uganda Report
Zambia Report
Abstract:The expansion of public utility service provision into rural and small-town contexts represents one of the most significant shifts in rural water service delivery in sub-Saharan Africa. In many countries, recent sector policies and regulatory reforms have led to the adoption or expansion of public utility models for rural and small-town water supply services. This trend is occurring through two main pathways: Pathway 1: Historically urban-focused utilities whose mandates are extended to rural and small-town areas. Pathway 2: Dedicated rural-focused utilities created from scratch, by modifying the mandate of an existing institution, or by consolidating smaller service providers. A defining feature of this shift is that these utility models are overwhelmingly established within core government systems, giving them a stronger institutional basis for scaling than the many externally funded, donor-supported operators that have proliferated in recent years. Aguaconsult, with funding from the Conrad N. Hilton Foundation, recently led a multi-country study to identify the critical factors enabling and constraining effective public utility service provision in rural and small-town contexts.
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